Return Policy

If you’re not satisfied with your purchase for any reason whatsoever, you may return it to us within the first 14 days for a full refund. After the 14 days period, we will not be able to accept any order return.

Exchange Policy

you can exchange the product. The items to be replaced are not considered to be owned by Stylex until they arrive at our receiving customer. You can exchange new unused products purchased from the Stylex online store within 3 days from the delivery date. A product cannot be replaced by a less expensive product. The total value of the new product must be equal to or greater than the value of the product to be replaced. Stylex has the complete freedom to refuse to replace the product to be replaced if the product is in an unacceptable condition or exceeds the time period allowed for replacement. The replacement of another more expensive product only after obtaining the price difference from the customer and only when using the payment method for receipt.
 

product specification

Stylex tries to be fully accurate by displaying real product images on the website. However, Stylex ensures that any product specification is complete, reliable, and error-free. If the product provided by Stylex does not match its description, the only solution is to return the product in its unused condition when the product is delivered to the customer and the customer refuses to receive a product for not meeting the required specifications.

price

The price of the product offered on any Stylex services represents the full retail price displayed on the product itself, determined by the manufacturer, supplier, or estimated at Stylex’s discretion as compared to a product offered elsewhere.

In general, we do not deduct the price of the products from your credit card until your order has reached the shipping stage. Credit card payment method is not accepted when the delivery agent arrives at the customer.

The price of the products is limited and is the price displayed on the website of Stylex.

Cancellation & Refund Policy

We understand that sometimes people want to cancel their requests for their own reasons. So we created a flexible and convenient cancellation policy.

Basically, Orders placed on Stylex Jewelry online store get processed for shipping and delivery. if you notify us to cancel your order within less than 24 hours and before your order has been shipped to your country, you are eligable for cancellation. After that, we will not cancel your order. 

If you wish to cancel your order. Please contact us via online chat support to cancel the order and make a refund and return the money back to you.  The money will be returned back to you within two weeks to your credit or debit card. If Cash on Delivery is selected as a “payment method”, we will cancel your order in no time.

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