Shipping & Delivery Policy

Your order should be delivered to your doorstep within less than 1 to 6 days from the order placement date. The period is determined based on the country that we ship to. To avoid any controllable delays, please make sure to put complete address details and contact numbers when placing your order so we can deliver without a hitch. If you live inside Jordan. Your order will be delivered within less than 48 hours. In most cases we deliver within less than 24 hours for orders inside Amman.

  • For orders from inside Amman, we deliver with our own drivers. 3 jds inside Amman. Orders 25jd and above will not be charged delivery inside Amman
  • For orders from inside Jordan except Amman, we deliver with our partner delivery company (Free Time Delivery). 5 jds inside Jordan except for Amman. 
  • For international orders, we ship with Aramex Global Express Shipping. 
 
Delivery with COD is available for the following countries only (Saudi Arabia, Egypt, Kuwait, Bahrain, Lebanon, Oman, Qatar, UAE) Up to  15 USD.
 
Delivery service is available to the United States of America for 20 USD. Other parts of the world 25 USD.

Each order has its own shipping address. Simply fill in your preferred shipping address details when placing the order.

Our elite package is designed in a way to enable you to give it as a gift your loved ones. Just leave a note to us in your order that it is a gift, so we remove the invoice from the package. 

We ship orders to all over the world except Syria, Palestine, Iraq. Since we are expanding our footprint rapidly, further countries will be added soon. If your country is not listed above, you may still purchase from us. For further details, please contact us directly via online chat.

We can hold your order at our warehouse for up to two weeks. Please inform us as soon as possible so we can schedule a later delivery date at your convenience. Alternatively, you can designate any other person to accept the delivery on your behalf. Make sure to give us all necessary details to ensure a smooth process.

We are sure that you cannot wait to receive your order. To check for the current order and delivery status, simply contact us via online chat so we can discuss with you directly.

We will be happy to reschedule delivery at your convenience. Simply get in touch with us through any of our communication channels.

We usually ship orders from Jordan as it is a central location and perfectly connected to all our markets.

Unfortunately, this is not possible at the moment.

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